Site visits, logged the moment they happen

Log it while it's fresh.

TapIn makes your day easier. Arrive, tap, talk, done. The visit lands in your CRM, tidy, with the follow-ups already drafted.

TidyOps also helps businesses fix CRM and system problems →

GPS finds the customerAudio is never keptWorks with Prospect, HubSpot, Google Sheets
Real screens, demo data
The everyday mess

Notes, receipts, photos, serial numbers. Then someone has to type it all up.

Tap the button and watch one visit go from scattered to sorted. That is the whole idea behind TapIn.

Who"met the owner, think Sam? card left on desk"Sam Taylor · Bluebird Café
What was saidscribbled on the back of a receipt…Quote for the fit-out by Friday
Photoburied in the camera roll, 400 othersAttached to the visit
Follow-up"remind me to ring back?"Ring Sam back · Tues
Equipmentserial number on a sticky noteUnit SN-2231 · logged
CRMto type up tonight. Maybe.Saved. Nothing to retype.
One tap in TapIn does what this button just did.
Same visit, two evenings

Which end of the day would you pick?

Drag the handle to compare the same visit with and without TapIn.

Before TapIn
met the owner, think Sam?? card left on desk
quote for fit-out... Fri? 3 or 4k?? (on the back of a receipt)
ring back??
serial no. on a sticky... 2231?
photo is somewhere in the camera roll (400+)
TO TYPE UP TONIGHT. Maybe.
9:40pm. Still typing it up.
With TapIn

Bluebird Café

Sam Taylor · Visit logged on site
What was saidQuote for the fit-out by Friday
Follow-upRing Sam back · Tues
EquipmentUnit SN-2231 · logged
PhotoAttached to the visit
Saved to your CRM. Nothing to retype. Home by 5.
↔
How a visit goes

Four taps from the car park to the CRM.

TapIn phone screen
Add what your team needs

Switch on extras only when they help.

🔧

Equipment

Record the unit, the serial and the service dates against the customer, right at the visit.

Optional
🤝

Meetings

Start a meeting on site, add who was there, sign off, and keep the notes with the customer.

Optional
📷

Photos to CRM

Snap it once. The photo goes straight onto the customer record.

Optional

Today these extras work with Prospect. Other CRMs get the core visit flow. Ask us what your setup needs.

For managers

See the team's day without chasing anyone.

Manager portal overview

Overview: who visited whom, and what's still open.

Team visits on a map

The map of the day.

Customers list

Customers and their history.

About TidyOps

Consulting that gives your team its time back.

Any business can bring us a problem. We look at how work really gets done, find the repeat tasks and double handling, and fix them, whether that's a better CRM set-up or getting your systems to talk to each other. TapIn is our first product, built the same way.

01

CRM review and fixes

Where is your CRM getting in the way? We find the gaps, clean up the data and set it up so people actually use it. No CRM yet? We can start with Google Sheets.

02

Where the time goes

We look at what staff do every day, spot the tasks repeated again and again, and show you which ones are worth fixing first.

03

Systems that talk to each other

API integrations so one system updates another on its own. Less retyping, fewer mistakes, and time saved for everyone.

04

Steady improvement

Kaizen: small changes, one at a time, each checked to see it helped. We keep going as your business changes.

Our pilot product

TapIn

Built from the pain points we kept seeing: a phone app that logs site visits the moment they happen and puts them straight into the CRM.

See how TapIn works
Kaizen

TapIn is never finished. That's on purpose.

Kaizen means small, steady improvements. We watch how your team really uses TapIn, listen, and ship the fix.

1

Watch

See where a tap feels slow.

2

Ask

Hear it from the rep and the manager.

3

Change

Ship the small fix, not a big project.

4

Check

Did it help? Then do it again.

Your feedback shapes the next version, wherever we can make it work.

“

I've spent years closing the gap between the work people do and the system that has to know about it. TapIn is what came out of that: less retyping, fewer screens, more time with customers.

Chris, TidyOps

Want your team's days to feel lighter?

No price list here. Tell us how your team works and we'll show you what fits.

Prefer email? [TidyOps email to be added]